Your Personal Data Protection with 711royal
711royal takes seriously its responsibility to protect the personal information of every user. This Privacy Policy explains transparently how we collect, use, store and disclose your data in accordance with international standards.
Our Commitment to Your Privacy
Six core principles that guide how 711royal manages user data
High-Level Data Security
Your account information and transactions are encrypted using internationally recognised encryption technology. Data is never stored in plain text.
Not Sold to Third Parties
711royal does not sell, rent or transfer users' personal information to outside parties for marketing purposes without your explicit consent.
Control in the Hands of Users
You have the right to access, correct and request deletion of your personal data at any time by contacting our support team.
International Licensing Compliance
As a platform operating under international licensing, we comply with data protection guidelines set by the relevant regulatory bodies.
Flexible Communication Preferences
You can choose the types of notifications and promotional communications you wish to receive, or unsubscribe at any time through your account settings.
Regular Review and Updates
This Privacy Policy is reviewed regularly to ensure it remains relevant and compliant with changes in legislation and current industry practices.
Dear 711royal Users: By registering an account or using any service provided by 711royal, you are considered to have read and agreed to this Privacy Policy in full. Please read carefully before proceeding with registration.
Personal Information We Collect
711royal collects your personal information for the purpose of providing safe and responsible online betting and casino services. The type of information we collect depends on how you interact with our platform.
Account Registration Information: When registering, we require your full name, date of birth, identity card number (MyKad), email address, mobile phone number, and the password you create. This information is mandatory to verify your identity and meet licensing requirements.
Financial Transaction Information: To process deposits and withdrawals, we record details of the payment method used — including Touch 'n Go eWallet account numbers, DuitNow, FPX online banking accounts, ShopeePay, and cryptocurrency wallet addresses (USDT, BTC, ETH). We do not store complete security details for any payment method.
Platform Usage Data: We record technical information such as IP address, browser type, device used, login times, pages visited and session duration. This data is used solely for technical improvements and detection of suspicious activity.
Customer Support Communications: All correspondence via live chat or email with the 711royal support team is stored for quality control and dispute resolution purposes.
How We Use Your Information
711royal uses the personal information collected responsibly and limited to the following stated purposes:
Account Management: Your information is used to create and maintain your account, process deposits, enable withdrawals in under 1 hour, and provide accurate transaction records.
Identity Verification: The Know Your Customer (KYC) process requires a review of personal information to comply with international licensing requirements and to prevent fraud and money laundering.
Service Communications: We send notifications about account activity, service updates, bonus promotions, and important information relating to your account security.
Service Improvement: Usage data is reviewed in aggregate (without identifying individuals) to improve platform performance, enhance the user experience and introduce new features.
Legal Compliance: In certain situations, 711royal may be required to disclose information to the relevant authorities based on a court order or valid licensing requirements.
Data Storage and Security Measures
The security of your personal data is 711royal's highest priority. We use multiple layers of technical and organisational protection to ensure your information is safeguarded at all times.
Data Encryption: All data transmitted between your device and 711royal's servers is protected with SSL/TLS protocols using industry-level encryption. Data stored in our databases is also encrypted.
Internal Access Controls: Only authorised personnel who require access to specific data are permitted to do so. An audit log system is used to record every access to sensitive data.
Retention Period: Transaction data and account records are stored for the period required by licensing requirements and applicable financial regulations. After the required period, data is securely disposed of.
Important Note: Although 711royal takes comprehensive security measures, no online system can be fully guaranteed to be free from risk. You are responsible for keeping your own account password confidential.
Disclosure of Information to Third Parties
711royal does not sell or transfer users' personal information to third parties for commercial purposes. However, there are limited situations where disclosure may occur:
Payment Service Providers: To process deposit and withdrawal transactions, the required information is shared with approved payment processors. These providers are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
Game Software Providers: Game developers may receive statistical gameplay data that does not identify individuals, for the purposes of technical maintenance and game fairness verification.
Legal Requirements: 711royal will disclose the required information if compelled to do so by law, court order, or instruction from a legitimate regulatory authority.
Merger or Acquisition: Should 711royal be involved in a corporate merger or acquisition, users will be notified in advance of any changes to the management of their personal data.
Your Rights as a 711royal User
Every 711royal user has certain rights regarding their personal data. These rights can be exercised by contacting our support team via live chat or email.
Right of Access
You have the right to obtain a copy of the personal information we hold about you at any time.
Right of Rectification
If your information is inaccurate or incomplete, you may request a correction promptly.
Right of Erasure
You may request the deletion of your personal data, subject to applicable legal compliance requirements.
Right to Restriction of Processing
You may request a restriction on the processing of your data in certain situations provided for by law.
Right to Data Portability
You may request a copy of your data in a structured format that can be transferred to another service provider.
Right to Object
You have the right to object to the processing of your personal data for certain purposes such as direct marketing.
Cookies and Tracking Technologies
711royal uses cookies and similar tracking technologies to improve the functionality and security of the platform. Cookies are small data files stored on your device when you visit our website.
Essential Cookies: These cookies are required for the basic functions of the platform such as maintaining login sessions, remembering language preferences and ensuring account security. Without these cookies, 711royal's services cannot function properly.
Performance Cookies: We use analytics cookies to understand how users interact with the platform — pages visited frequently, time spent, and links clicked. This data helps us continuously improve the user experience.
Functional Cookies: These cookies remember your preferences such as display settings and interface language, enabling a more personalised experience during each visit.
You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect certain functions of the 711royal platform.
Protection of Underage Users
711royal sets a minimum age requirement of 21 years and above for all users who register and use our platform. This is an absolute requirement with no exceptions.
We do not collect personal information from individuals under the age of 21. During the registration process, users are required to confirm their date of birth, and a document verification process (KYC) is carried out to confirm age.
If we find that information has been collected from someone under the age of 21, the account will be closed immediately and all related data will be securely deleted.
⚠️ Warning: Registering using false information or another person's identity is a serious offence that may result in account closure and legal action. 711royal reserves the right to verify user identity at any time.
Changes to This Privacy Policy
711royal reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or changes in the services offered.
Any material changes to this Privacy Policy will be communicated to users via in-platform notifications or by registered email, at least thirty (30) days before the changes take effect.
Continued use of the 711royal platform after notification of changes is considered acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account before the effective date of those changes.
Previous versions of this Privacy Policy are available upon request by contacting our support team.
Contact Us About Privacy
If you have any questions, concerns, or wish to exercise your rights regarding personal data, the 711royal team is ready to assist. We provide support in Malay and English 24 hours a day, 7 days a week.
Privacy Support Channels
24/7 live support in Malay and English through our platform
Email enquiries will be responded to within a reasonable business hours timeframe
Ready to Get Started with 711royal?
Register your account today and enjoy a betting platform that puts the security and privacy of your data first at all times.